Terms of Service

Meridian - Shipping & Returns Policy

DELIVERY & COLLECTIONS

All orders will be dispatched via [Insert Meridian's Chosen Courier Service and Delivery Timeframe, e.g., Royal Mail 2nd Class, Parcelforce 48h]. Collection may also be available from [Specify Collection Location, if applicable].

Currently, Meridian only offers delivery within the United Kingdom. For large order inquiries outside of the UK, please contact us at [Insert Meridian's Contact Email Address].

CANCELLATION POLICY

If you wish to cancel your order before it has been dispatched, please contact us as soon as possible at [Insert Meridian's Contact Email Address] and we will process your cancellation.

Please note that once an order has been dispatched, it cannot be cancelled. In this instance, please refer to our Returns Policy below.

RETURNS POLICY

You have the right to cancel your order within 14 days of placing it if you change your mind.

You may return your item(s) within 14 days of receiving them, provided they are unopened, unused, and in the same condition as they were originally supplied. The customer will be responsible for the cost of return postage.

To initiate a return, please contact us at [Insert Meridian's Contact Email Address] with your order number and the reason for the return. We will then provide you with instructions on how to return the item(s).

Upon receipt and inspection of the returned item(s), we will process your refund within [Specify Refund Processing Timeframe, e.g., 7-10 business days]. The refund will be issued to the original payment method used for the purchase.

MISSING COMPONENTS

In the unlikely event that any components are missing from your order upon arrival, please contact us immediately at [Insert Meridian's Contact Email Address] with details of the missing items. We will work swiftly to provide a replacement as soon as possible.